The installer asked: His printer was on Wi-Fi. He chose “Wireless Setup” and pressed the Wi-Fi button on his MX490’s front panel until the light flashed. The installer found the printer in 30 seconds.

He opened a browser and typed exactly: (adding his region to avoid international redirects).

Alex needed to scan a signed lease agreement. The deadline was in an hour. He plugged his trusty Canon MX490 into his laptop, opened the scanner app, and got the dreaded message: “No scanner detected. Driver not found.”

The final screen said: “Installation complete. Registration is optional—skip it.” He skipped.

He opened Windows Scan, clicked “Refresh,” and… click . The scanner whirred to life. He scanned the lease, emailed it, and made the deadline with 10 minutes to spare.

When your Canon MX490 says “driver missing,” don’t panic. Just go directly to Canon’s official support site , search your exact model, download the full driver package for your operating system, and run the installer. Avoid third-party “driver finder” websites—they cause more problems than they solve. And remember: for a printer that old, the driver does exist; you just have to get it from the source.

Panic set in. He’d had the printer for years. Where was the CD? He didn’t even have a CD drive anymore.