We’ve all been there: you’re trying to have an important conversation—feedback for an employee, a heart-to-heart with a partner, or a safety warning to a teenager—and their ears might as well be sealed with concrete. How to Open Closed Ears (author: Dr. Lena Pritchard) promises a compassionate, research-backed roadmap for exactly that scenario. Does it deliver? Mostly, yes.
The book’s greatest strength is reframing the problem. Instead of blaming the “closed” person, Pritchard asks: What’s shutting them down? She identifies four common ear-closers: fear of shame, cognitive overload, past betrayal, and perceived power imbalance. For each, she offers specific “keys”—not tricks, but genuine relational shifts. how to open closed ears
The chapter on “Strategic Silence” is a gem: waiting 8–10 seconds after a closed response actually prompts the other person to fill the gap, often with their real objection. I’ve used this in team meetings—awkward at first, but startlingly effective. We’ve all been there: you’re trying to have
⭐ 4.5/5 – Essential for managers, parents, and anyone tired of talking to a wall Does it deliver